mcw247 Terms and Conditions

1 Definitions and Applicability

These terms and conditions ("Terms") form a legally binding agreement between the mcw247 platform ("Platform", "we", "us") and its users ("you", "member"). By visiting the mcw247.cam website, registering, or using any of its services, you are considered to have accepted all provisions of these Terms.

These Terms are effective under Bangladesh Standard Time (BST, UTC+6). If you do not agree with any part of these Terms, please refrain from using the platform.

2 Account Registration and Membership

Membership at mcw247 is entirely personal and each individual may open only one account. All information provided at the time of registration must be accurate, complete and up to date.

• Only one account is permitted per user.
• Opening multiple accounts from the same household, the same device or the same IP address is prohibited.
• Cooperation with the account verification (KYC) process is mandatory.
• You are solely responsible for keeping your account username and password completely confidential.
• Any unauthorized use of the account must be reported to our support team immediately.

3 Age Requirements and Eligibility

The mcw247 platform is for persons aged 21 and above only. Participation by any underage person is strictly prohibited.

At the time of registration or at any later stage, we may request a government-issued identity document (national ID, passport, etc.) for age verification. We reserve the right to temporarily suspend an account if the required documents are not provided.

You confirm that participating in online gaming from your place of residence is lawful and that you are not a resident of any prohibited country or region.

4 Deposit and Withdrawal Rules

Financial transactions on the mcw247 platform are conducted in accordance with the following rules:

4.1 Deposit

• Minimum deposit amount: ৳300 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits from third-party accounts are not permitted; the depositing account must belong to the registered member.
• It may take up to a few minutes for the deposit to be reflected in the account.

4.2 Withdrawal

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals will only be made to the same payment method used for the deposit.
• Account verification (KYC) must be completed before submitting a withdrawal request.
• We reserve the right to temporarily suspend withdrawals in cases of suspicious activity.

5 Bonus and Promotional Offer Rules

All bonuses and promotional offers at mcw247 are subject to the following general conditions. Separate conditions may apply to specific offers.

5.1 Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳10,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Example: deposit ৳22,000 or more and receive the maximum ৳10,000 bonus — total balance ৳32,000.
• Wagering requirement: withdrawals can be made after wagering 15 times the combined total of the bonus and the original deposit.

5.2 General Bonus Conditions

• A bonus may only be used on specific games or game categories.
• Bonuses have a set validity period — if wagering is not completed within the specified time, the bonus may be forfeited.
• Multiple bonus claims from the same household or the same device may result in both accounts being terminated.
• If fraud or irregularity in claiming a bonus is found, the bonus and any associated winnings will be forfeited.
• mcw247 reserves the right to modify or withdraw any promotional offer.

6 Gaming Rules and Fair Play

mcw247 is committed to ensuring fair and transparent gaming on its platform. All games and outcomes are determined through a verifiable process.

• All game outcomes are determined through a random number generator (RNG) or a live dealer.
• It is each member's responsibility to follow the game rules displayed on the platform.
• Betting limits may be set individually for each game.
• If an incorrect result is displayed due to a technical error, the correct result will apply.
• If a connection is lost during a game, the bet remains valid and the result will apply once the round is completed.
• For sports betting, the set odds may change; the odds at the time the bet is placed are final.

7 Prohibited Activities

The following activities are strictly prohibited on the mcw247 platform, and if any one of them occurs, the account will be terminated immediately:

• Opening or operating multiple accounts.
• Conducting betting through automated bots, software or any other artificial means.
• Exploiting any technical error or bug to gain an unfair advantage.
• Money laundering or any illegal financial activity.
• Collecting or using the personal information of other members.
• Attempting to breach the platform's security systems.
• Bonus abuse or exploiting loopholes in the system.
• Coordinating bets with other members (match fixing / collusion).

8 Account Suspension and Termination

mcw247 may temporarily suspend or permanently terminate an account in the following circumstances:

• In the event of a breach of any provision of these Terms.
• In cases of suspicious or fraudulent activity.
• If the member does not cooperate with the KYC verification process.
• If the account remains inactive for an extended period.
• At the member's own request (voluntary closure).

An opportunity to withdraw the balance will be given before an account is terminated, however if termination is due to a breach of terms the balance may be forfeited. Members who wish to close their account themselves may contact us via 24/7 live chat or at [email protected].

9 Privacy and Security

mcw247 gives the highest priority to the security of your personal information. Our full privacy policy can be found here.

• All financial transactions and personal information are protected by SSL encryption.
• Your information is not sold to third parties.
• Only the information necessary to provide services and meet legal obligations is collected.
• An ID verification request may be made at any time in the interest of security.

10 Responsible Gaming

mcw247 believes in responsible gaming. We want our members to use this platform for entertainment.

• Do not bet beyond your budget.
• See gaming as entertainment, not as a means of earning income.
• If needed, contact the support team to set deposit limits or to arrange a temporary break (self-exclusion).
• If signs of gaming addiction appear, seek specialist help.

For more information on responsible gaming, visit our Responsible Gaming page.

11 Limitation of Liability

mcw247 is not liable for the following:

• Inability to participate in a game due to internet disconnection or technical failure.
• Delays or transaction failures caused by third parties (payment gateways, banks, mobile banking).
• Losses resulting from unauthorized account access, where the member has not followed security guidelines.
• Losses caused by the user's own incorrect information or actions.
• Losses caused by an inability to access services due to changes in applicable law.

For any complaint or dispute, it is recommended to first contact the support team via 24/7 live chat. We always follow a cooperative approach in resolving complaints.

12 Changes, Amendments and Validity

mcw247 reserves the right to change, amend or update these terms and conditions at any time. Members will be notified of significant changes by email or through a platform notification.

• Amended terms will take effect from the date of publication.
• Continuing to use the platform after a change constitutes acceptance of the new terms.
• If any one provision of these Terms becomes invalid, the remaining provisions will remain fully in effect.
• mcw247 has the final authority on the interpretation and application of these Terms.